Terms & Conditions
All prices are quoted in pounds sterling and are exclusive of VAT.
From time to time prices are subject to change. We will endeavour to give you notice of any changes.
2. DESCRIPTIONS & MEASUREMENTS
All sizes are in centimetres and are approximate. There may be slight variations in size and colour of our products, this is due to the handmade nature of them and product photography can have a colour variance.
Selbrae House Ltd reserves the right at our discretion to refuse the supply of Goods. The receipt of order confirmation (electronic or other form) does not indicate our acceptance of your order. Selbrae House Ltd reserves the right to accept or decline your order for any reason.
Selbrae House Ltd reserves the right to restrict or refuse to supply accounts that trade online only – whether that be via a customers’ own website, third party marketplaces or through social media platforms. Each new retailer will be considered on a case by case basis.
Selbrae house Ltd shall arrange for the delivery of Goods to the Customer’s address. Upon delivery taken place the risk in the Goods shall pass to the customer. Resale of Selbrae house products are not permitted through addresses other than your specified invoice or delivery addresses without prior agreement. Failure to alert us of new resale addresses may result in refusal of further supply.
Selbrae House Ltd reserves the right to part ship or cancel orders without prior notice unless otherwise in writing at the time the order is placed. Selbrae house Ltd will notify cancellation/part shipment of orders in writing. (Selbrae House Ltd shall not be liable for any loss of damage whatever arising from such cancellation.)
For orders within the UK mainland below £250 (excluding VAT) the customer shall pay £15.00 (excluding VAT) for transport and packing. For orders above £250, the Customer will not be charged carriage.
For orders to UK Islands (including, but not limited to; Northern Ireland, Channel Isles & Scottish Islands) below £350 (excluding VAT) the customer shall pay £20.00 (excluding VAT) for transport and packing. For orders above £350, the customer will not be charged carriage.
For All orders to other destinations please contact us directly for a delivery quote.
When split deliveries are requested carriage will be charged on each consignment if the value falls below the carriage paid value.
Normal Credit Terms are strictly 30 days from date of invoice and is subject to credit rating.
Until credit terms have been agreed payment is required on a Pro-forma basis for all new Customers.
Selbrae House Ltd reserves the right to revert a customer back to pro-forma terms at any point if customers do not settle their accounts in accordance with these Terms and Conditions of Trade.
Damages and/or shortagess should be reported to Selbrae House Ltd within 48hrs.
If the Goods are not in accordance with the contract for any reason, the Customer’s sole remedy shall be limited to Selbrae house Ltd making good any shortage by replacing such goods subject to availability or by issuing a credit note against the invoice.
Selbrae House Ltd should be alerted of a customer’s intention to return items before they do so and authorisation should be given. All agreed returns should be packed correctly and returned to Selbrae House Ltd detailing the returns reason.
The goods will be at the Customer’s risk as from delivery to the address given at the time of ordering.
The risk in the goods shall pass from the seller to the buyer upon delivery of such goods to the buyer. However, full legal and beneficial ownership, shall not pass to the buyer until the seller has received payment in full for all goods delivered to the buyer.
9. Website usage terms and conditions
The term Selbrae House or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:
Selbrae House Ltd
Mitchelston Industrial Estate
Our company registration number is 309999
The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.